Are you an International Service Team member with a question? Ask it at [email protected]


Question: How will you deal with the visitors visiting the World Scout Jamboree Site? How will foreign visitors needing transportation access the site?

Answer: Visitor day passes will available for purchase in 2019, and will allow access to many of the jamboree’s fun activity areas — including World Point, the Global Development Village, Centro Mondial, the International Food Houses, the Sustainability Treehouse, and the Scott Visitors Center featuring the Summit Trading Post, lockers, restrooms, and more! To get on the jamboree site, visitors will need to first make their way to the Summit’s Ruby Welcome Centre, 55 Hazel Ruby Lane, Mt Hope, WV 25880. 

Question: Is there a way to purchase souvenirs from the shop in advance to then collect on site, rather than pay for shipping fees to around the world?

Answer: We are working on this! There will of course be on-site shops open during the Jamboree — including one right inside of the IST basecamp, but we are working to ensure IST also are able to order ahead and pick up their gear.

Question: Do participants have to pay to go on all the cool rides I have been seeing on-line? (Zip Line, SCUBA, etc.)


No Way! All adventure activities are open to participants, free of charge. The adventure team’s goal is to get as many Scouts as possible to experience our Adventure activities. To meet that goal, we will only be able to accommodate adult leaders or IST when there are no Scouts waiting to participate in an activity.  All IST programs in the basecamp are also free.

Question: What is a good solar charger that will last at the jamboree?

Answer: Some IST choose to bring solar chargers to use at their tent. High-quality solar panel chargers available from reputable outdoor gear or technology retailers should work just fine. You may also use the solar power that the Jamboree site itself collects! There are mass charging stations everywhere, more than enough for everyone.

Question: Does my job require me to come early? If so, when will I know that?

Answer: IST are not to arrive on-site before July 18th. In rare circumstances, Area Leads may ask critical staff to arrive early — but those communications have been sent in in writing and with the full understanding that EARLY arrivals must pay their own transportation fees. IST’s must arrive as officially scheduled: July 18,19, or 20.

Question: What if I am traveling with my NSO and had planned to arrive with my participants?

Answer: You still need to register your transportation plans with TMS’s travel registration system, stating that you are traveling with your NSO’s participants. Any IST or CMT who is being housed in Echo Staff Camp (but are traveling with their group) will be separated out on arrival to the WSJ Site. The Jamboree needs to know your plans to calculate buses. You CANNOT walk with gear from participant basecamps to Echo — please follow transportation instructions.

Question: How will departures be affected by 2am-5am departure restrictions?

Answer: No WSJ supported shuttle will depart the site between 2 – 5 a.m. No NSO or IST should expect that they will be provided WSJ supported transportation during that time and plan their travel accordingly. If an NSO or IST contracts their own transportation and is requesting to leave during this time period, they need to request separate approval so that safety concerns can be planned for, and no final travel plans should be booked until approval is received. IST, plan accordingly to leave on earlier buses (for departure) to avoid these times.

Question: If I do not enter from an Official WSJ Port of Entry what are the realistic modes of transportation that could take me to the Summit?

Answer: Rental vehicles are the only realistic option. There is parking on the WSJ site. Please enter thorough Official WSJ Ports of Entry. “Hired” cars (Taxi/Uber/Lyft) are not a realistic option except from Charleston, WV.

Question: Do I sign up for arrival and departure times now?

Answer: Yes, the instructions for signing up for your arrival time are available here.

Question: What happens if I miss my WSJ bus? Will there be open seats on later ones?

Answer: Please see information to come by email. If you do not register for a seat or miss your assigned bus, then you may be subject to lengthy and unpredictable delays in getting to the Ruby Welcome Center. 

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